Contact

Support messages are accepted during prelaunch. Response time may vary while operations are being finalized.

Direct support

Email coconutarmor.store@gmail.com. The current prelaunch response target is two business days; it is not yet a contractual service level.

Product or defect request

• Include the order reference when one exists.
• Include the exact phone model and the selected design.
• Email clear photos of the case, packaging and issue when requested.

No customer orders are active during prelaunch. The final defect, replacement and returns workflow will be published before checkout opens; statutory rights remain unaffected.

Messages may be retained for support continuity; see the privacy notice.